EXPERIENCE


Where is the event taking place?

Beyond The Streets New York will take place in Williamsburg, Brooklyn. The address of is 25 Kent Ave, Brooklyn, NY 11249.

When can I attend?

Beyond The Streets opens June 21, 2019 and runs through August. The exhibition is open Thursday through Sunday, 11am to 7pm, along with select Wednesdays. Follow us on social media and sign up for our email for more information about special events and extended hours.

How long does it take to go through the exhibit?

Approximately 1 to 2 hours.

Can I bring my pet?

Animals are not permitted at BEYOND THE STREETS. The only exception is for service animals on a leash.

Do you offer coat and stroller check?

We do not offer coat or stroller check, but strollers may be pushed through the exhibit.

Who all needs a ticket?

Anyone over the age of 5 is required to have a ticket to attend.

Can minors attend alone?

All minors under the age of 16 must be supervised by an adult.

What should I leave at home?

Weapons of any kind, illegal substance or paraphernalia, outside food/drinks, large umbrellas, large backpacks. Although we are showing the work of graffiti and street artists, graffiti materials of any sort are not permitted; no markers, spray paint, inks etc.. save it for the streets. We reserve the right to deny entry for items not listed here that will impede the enjoyment or the safety for you and other attendees. In general, we ask that you try to think how you can make your visit a positive experience for all.

Is the show wheelchair accessible?

Yes. If you have any specific concerns, questions, or requirements please contact us via info@beyondthestreets.com

Are there bathrooms?

Yes

Is food and drink allowed?

No outside food or drinks are allowed in the exhibition.

Can I take photos?

Yes, photography is allowed. Commercial shoots, press interviews, media shoots, and all professional video equipment is prohibited without advance approval and accompaniment from BEYOND THE STREETS. Contact press@beyondthestreets.com for more information.

Can I host my private event at BTS NYC 2019?

Yes! Please email info@beyondthestreets.com for more information. 

Do you offer press passes?

Please contact press@beyondthestreets.com for more information.

What forms of payment do you accept at the box office?

BEYOND THE STREETS accepts ONLY credit card payments at our onsite box office.

What forms of payment do you accept at the giftshop?

BEYOND THE STREETS accepts cash and credit card payments at our gift shop.

Can I return or exchange merchandise?

All sales within BEYOND THE STREETS are final - we do not accept any exchanges or returns.

What ages is the show suitable for and what themes are dealt with in the show?

The show is suitable for ages 14+ with parental discretion. Children under 16 must be accompanied by an adult. Please note that the show contains adult material that may not be suitable for all ages. Themes explored within the exhibit include: illegal activities, drugs, violence, and sexual situations.

Is re-entry allowed?

No re-entry is allowed once you have exited.


TICKETS


How can I buy tickets?

Tickets are on sale now! Just click the red button above that says “Get Tickets”. Make sure to select a date and time you want to attend.

What is the refund policy?

All ticket sales are final and non-refundable. We cannot transfer tickets for any reason.

Can I exchange my ticket?

Tickets are non-transferable. One person in the party must match one of the names on the tickets.

Can I buy a ticket at the door?

A limited number of tickets will be available to purchase on site for each timed session.

How many tickets can I purchase?

You can purchase up to 10 tickets at a time. If you are booking for a large party please contact info@beyondthestreets.com for assistance.

Are there children and senior discounts?

All General Admission tickets are $25 (plus tax and a small fee from our ticketing partner). Children under 5 can accompany a parent or guardian free of charge.

Do I need to print my ticket?

You do not need to print your ticket confirmation. However, please have your ticket confirmation email pulled up when you approach the registration area. We can quickly check you in via the barcode within the email.

Where can I purchase tickets?

Tickets can be purchased online through our official ticketing vendor ShowClix, and some tickets may be available on site at our box office. BEYOND THE STREETS will not validate or honor tickets purchased through any other sites than those listed here.


SHIPPING


Do you ship overseas?

Yes, we ship all over the world.* Shipping costs will apply, and will be added at checkout. 

*except for spray cans and chairs.

Do I need to pay custom fees for international purchases?

Yes. International orders may be subject to additional taxes upon local customs clearance. Buyer is fully responsible for any additional charges imposed by their country.

How long will it take to get my order?

It depends on where you are. Orders processed in the U.S. will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. ***Please be aware that due to the high volume of orders, it can take up to 7-10 business days to process your purchase.****

Oversized products (like chairs) are subject to longer shipping times.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.


PRODUCT


Can I return my product?

Beyond The Streets does not offer returns at this time.

Can I get my product personalized?

At this time we not offer any items personalized.


Other


Will the show move to other cities?

We do plan to take this show to other cities after NYC. Please sign up for our newsletter to get the latest updates on upcoming locations.

Have a question we didn’t answer?

You can follow us on Instagram (@beyondthestreetsart) and Facebook for more details. If you have more questions, you can contact us at info@beyondthestreets.com

**Regarding your online order please emails us at orders@Beyondthestreets.com **